INSIGHTS 14 POSTS

What we’re
learning

Field notes on AI shopping visibility: what moves the needle, what doesn’t, and what we’re seeing across ChatGPT, Claude, Gemini, and Perplexity as the channel matures.

INSIGHT SEP 15, 2026

Your Competitors Show Up in Perplexity Shopping and You Don't — Here's Why

Perplexity recommending competitors instead of your Shopify store? It's rarely about quality. Here's what really decides who gets named — and how to change it.

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INSIGHT SEP 11, 2026

What Tool Shows If Your Products Appear in ChatGPT Shopping?

Shoppers buy through ChatGPT, but Shopify has no built-in way to see if your products show up. Here's how to check — manually, and with a tool that tracks it.

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INSIGHT SEP 3, 2026

My Competitors Show Up in ChatGPT But I Don't — How Do I Fix That?

If ChatGPT keeps recommending your competitors and skips your store, here's exactly why it happens — and the concrete steps to change it.

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INSIGHT SEP 2, 2026

Your Store Is Already Getting AI Traffic — You Just Can't See It

Shoppers who find you via ChatGPT show up in your analytics as 'Direct' — invisible. Here's why AI sales hide in your Shopify reports and how to see them.

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INSIGHT AUG 13, 2026

How to Get Your Shopify Store Cited by AI (The Strategy Most Merchants Miss)

AI recommends brands it can cite from trusted editorial sources — not your own product page. Here's how to get your Shopify store cited by ChatGPT.

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INSIGHT AUG 11, 2026

Does Perplexity Recommend Your Shopify Store? (And Why It's Different from ChatGPT)

Perplexity picks brands very differently from ChatGPT. Here's how to check whether your Shopify store shows up in Perplexity — and why the rules differ.

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INSIGHT AUG 9, 2026

Why ChatGPT Recommends Your Competitors Instead of You (And How to Fix It)

You ask ChatGPT for the best product in your category and it names three competitors — not you. Here's why AI keeps recommending other brands, and the concrete steps to change it.

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INSIGHT AUG 6, 2026

Does My Shopify Store Show Up in ChatGPT? (How to Test It in 5 Minutes)

Shoppers now ask ChatGPT for product picks before Googling. Here's a 5-minute test to check whether AI recommends your Shopify store — and how to fix it.

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INSIGHT AUG 1, 2026

How to Track ChatGPT Orders in Shopify (And Why the Built-In Attribution Misses Sales)

Shopify's built-in referral attribution misses most ChatGPT-driven orders. Here's why it happens and how to accurately track AI sales in your Shopify reports.

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INSIGHT JUL 31, 2026

Why Your Shopify Store Doesn't Show Up in ChatGPT (And How to Fix It)

Shopify auto-connects your catalog to ChatGPT, but most stores still never get recommended. Here are the five reasons why — and the fix for each one.

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INSIGHT JUL 29, 2026

How to Write Shopify Product Descriptions That AI Assistants Will Recommend

Most guides teach writing descriptions with ChatGPT. This one shows how to write them so ChatGPT, Claude, Gemini, and Perplexity recommend your products.

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INSIGHT JUL 27, 2026

What Is llms.txt, and Does Your Shopify Store Actually Need One?

AI-visibility tools call llms.txt essential, but the truth for Shopify is more nuanced — Shopify now generates one for you. Here's what it is and what to do.

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INSIGHT JUL 24, 2026

ChatGPT vs Google: How AI Is Changing Product Discovery for Shopify Stores

Shoppers now describe what they want to ChatGPT instead of Googling. Here's what that shift actually means for Shopify merchants — and how to respond.

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INSIGHT JUL 22, 2026

How AI shopping assistants are changing product discovery

ChatGPT, Perplexity, and Gemini are becoming shoppers' new search bar. Here's what that shift means for Shopify merchants — and how to stay visible.

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